"He has redefined the new car buying experience. For me, he will pass his name and VW Autohaus on to others in the market for a new vehicle -- every opportunity I have."
Colleen D.
"I didn't think you could offer us a better service than the one you provided today. I was completely wrong. You are the best! Your knowledge, the way you treat your customers, and your professionalism are the reason we keep coming back."
Valentina & Titus H.
"His personal touches were unexpected and almost made me cry with happiness. He spent hours explaining everything about our new car. He took the fear out of the pick up."
Giuseppe & Lucia C.
"It is difficult to find enough superlatives to adequately describe Ian's work. His superb efforts make it extremely easy for me to refer friends and family to him confidently and without any reservations."
Emmanuel C.
"Ian is perhaps the best I have ever experienced in my 26 years of purchasing vehicles. Very professional, unassuming, and allows the customer to make an informed decision without feeling any pressure at all."
Abe E.
"This was an unbelievable, first class experience delivered by Ian and your dealership. I consider myself seasoned in the area of 'WOW' client experiences. If I am the student, Ian must be the teacher."
Omari W.
"Ian's excitement for the vehicles and the Volkswagen brand is nothing short of contagious. This is now my 3rd purchased vehicle from a dealership, and this experience is incomparable."
Scott G.
"I went to other Volkswagen dealerships when I was looking for a used vehicle and NOBODY took the time to explain to me what Ian did -- they just wanted to sell me what was on their lot."
Linda D.
"The best sales associate I have ever worked with in selecting and putting a vehicle on the road, over my 33 years. Ian went above and beyond this time around, even while I had been very impressed with his services over the past 8 years."
Stephen H.
"A refreshing change from the other automobile dealerships I have encountered. It would be difficult to imagine a smoother, more pleasant experience in purchasing a car. I can certainly vouch for the integrity, dependability, and diligent attention to customer service."
Marta B. & Shawn C.
"Ian is an awesome brand ambassador for your dealership. He was incredibly responsive to my requests, even during his sister's wedding, and made it a completely no hassle way to buy a car."
Asif R.
"I found Ian's digitally driven sales presentation to be top notch and it answered all my questions. This is something that you can model for future sales. I never would want to go back to your traditional sales method."
Jeffrey L.
"Ian Neumeyer is the salesman that I have always dealt with when I have visited. I live two hours away, and because of the quality of service that we receive from Ian we will always keep coming back."
Carey D.
"He goes above and beyond to make his customers happy. I will highly recommend him to any of my friends or family who are looking for cars. He is definitely a great ambassador to have."
Michelle D.
"My family has purchased or leased 12 VW cars, and 10 of those from Ian. He is extremely knowledgeable and has on each occasion spent innumerable hours ensuring that we have made the best decision."
Carol P.
"Fantastic service. I have bought quite a few cars, but never have I received such excellent service. Ian went over and above my expectation. He never once made me feel pushed or uncomfortable."
Sebastian C.
"It's rare to find someone like Ian who is a true product specialist and an enthusiast. Over the last few months Ian has gone well beyond his sales duties by providing unprecedented access by email and cell phone."
Jonah B.
"Ian is very pleasant, easy, and totally understands what I need. The way car buying should be. His commitment to taking care of customers is a rarity these days. Other dealers can learn a lot from him."
Patrick N.
"I never felt as if we were being 'sold' or persuaded into anything we hadn't already agreed upon. I was completely wrong about not finding better service. You are the best!"
Tia O.
"Ian does a remarkable job of building a relationship with his clients, so much so that I felt Ian was an old buddy of mine! To top it off he brews an awesome espresso!"
Aaron A.
"At the end of the day, this was the best car experience we have ever had. Ian spent a lot of time with Marie-Josee giving her car care 101, and managed to pay attention to my 4.5 year old girl."
Oubay & Marie-Josee
"It still is that personal interaction with a great sales representative that not only helps you make that purchase decision, but also makes you feel that you really did make the right choice."
Peter F.
"Professional, courteous, accommodating and going always beyond all possible expectations. Every detail was meticulously explained with a cheerful attitude which, as a recently arrived Canadian, made this experience very reassuring."
Cesar U.
"It is very rare people take the time to commend a team. All the promises made by Ian have happened. From the day we signed the deal, the level of service has been tremendous."
David B.
"Changing the perception of car dealers one customer at a time has been one of the most fulfilling experiences of my life. My customers trust me, and there's nothing more rewarding than a person's trust."
Ian N.
"The attention, sense of humour and professionalism you bring to the table is something envied by many in your business. And you share your 24/7 cell number -- we can see in our crystal ball that we will be repeat customers."
Amy S. & Eric P.
"He started off the introduction with my personally engraved nameplate inside the door. Then he took me around the exterior and spent the next couple hours going over every last detail. The bouquet of flowers in the trunk was simply over the top."
Colleen D.
"Ian also consistently exceeds client expectations, even if those expectations have already steadily risen based on past positive experiences. It is virtually impossible to listen to Ian talk about a VW vehicle without getting excited."
Emmanuel C.
"No phone call, no email, no walk-in was more important the entire time I was there. Every question was answered long before it was asked and all i's dotted and t's crossed on the paperwork."
Colleen D.
"From the very first time I spoke with Ian, he was very in tune with what I was looking for. He treated me with the utmost respect and was very helpful and attentive to my needs. His devotion to the customers is greatly appreciated."
Patrick N.
